As a programmer, workflow manager, and program expert, I must not only deliver applications or changes to the production department, but I must also train the users how to fully and competently use new components. It is not enough for a developer to simply build an application (or implement a change), but they must also teach the users how to handle the new features or understand the ramifications of what a new process means for their overall job function.
I take a good deal of pleasure in helping people use their software and find new techniques. In a production department spanning 3 shifts and over 400 users, it is difficult to give everyone one on one training. During my years at Clipper I have come to appreciate the differing levels of experience of users, and also their different learning modes. Because I am primarily dealing with "artists", I have developed a multifaceted approach to training.
Tutorial video screenshots:
Click here to watch a tutorial video (15mb)